These Terms & Conditions (“Terms”) govern your use of this website and any purchase of products or services from Sprouthive Ltd (“we”, “us” or “our”). By accessing this site or making a purchase, you agree to be bound by these Terms.

If you do not agree, please do not use this website.

1. About Us

Sprouthive Ltd is a UK-registered creative support and growth partner for small businesses, entrepreneurs, and purpose-driven organisations. We help clients plan, design, and create content and resources that strengthen their marketing and visibility online.

Our services include digital products (such as templates and resources), content creation support, social media strategy, coaching and training, workshops, and one-to-one business support.

2. Using Our Website

You agree to use our website for lawful purposes only and not in a way that infringes the rights of others or restricts their use of the site.

We may suspend or withdraw access to our website without notice if misuse occurs.

3. How Contracts Are Formed

When you purchase a product or service from us, you enter into a legally binding contract with Sprouthive Ltd.

For services, additional written agreements, proposals, or booking confirmations may apply and will form part of your contract with us.

We reserve the right to refuse orders or bookings at our discretion.

4. Digital Products

Digital products include downloadable resources, templates, guides, and Canva designs.

Delivery is made electronically via download or access link. No physical goods are supplied.

It is your responsibility to ensure you have the appropriate software or accounts required to use the product.

5. Services, Coaching & Workshops

Our services may include strategy sessions, training, workshops, coaching programmes, or ongoing support.

Specific details, timelines, pricing, and deliverables will be outlined in a written proposal, booking page, or contract.

You agree to:

• Attend sessions as scheduled
• Provide information we reasonably request
• Engage respectfully and professionally

Missed sessions or late cancellations may be non-refundable unless otherwise stated in your agreement.

6. Licence & Use of Digital Products

When purchasing digital products, you receive a limited, non-exclusive licence for personal or business use.

You may:

• Use products for your own organisation
• Create finished work for clients

You may not:

• Resell, redistribute, or share editable files
• Upload them to template libraries or marketplaces
• Claim designs as your own
• Include them in competing products

Full licence terms are provided with each product.

7. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable.

Payment is required in full before access to products. Payment terms for services will agreed in contracts.

We use third-party payment providers and you agree to their terms when purchasing.

8. Refunds & Cancellations

Digital Products

Because of the nature of digital products downloads, returns, exchanges, or cancellations are not available.

Services & Sessions

Refunds or rescheduling policies will be outlined in your booking agreement.

9. Intellectual Property

Unless otherwise stated, all content on this website, including text, branding, logos, graphics, designs, downloadable materials, and digital products, is owned by Sprouthive Ltd or licensed for use by us. Nothing on this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form without our prior written permission, except where expressly permitted under a separate licence agreement or required by law. Where third-party assets or stock imagery are used, they remain subject to the original creator’s licence terms.

10. Your Responsibilities

You agree to:

• Provide accurate information
• Use our products and services lawfully
• Respect copyright and licence rules
• Not misuse or attempt to reverse engineer materials

11. Limitation of Liability

To the fullest extent permitted by law, Sprouthive Ltd will not be liable for indirect or consequential losses, including loss of profits, business interruption, or data loss.

Our total liability will not exceed the amount paid for the product or service giving rise to the claim.

We do not guarantee specific business results from our coaching, training, or templates.

12. Changes to These Terms

We may update these Terms at any time. The latest version will always appear on this page.

Your continued use of the website after changes are posted means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions about these Terms, contact:

Sprouthive Ltd

Email: hello@sprouthive.co.uk

Website: https://sprouthive.co.uk